1. Introduction
Get My eSIM ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
If you have any questions, contact us at [email protected].
2. What Data We Collect
2.1. Personal Data
- Email address and name when you contact us
- Communication preferences and inquiry details
- Any information you voluntarily provide in correspondence
2.2. Technical Data
- IP address and approximate location
- Browser type, version, and settings
- Device information and operating system
- Screen resolution and device capabilities
2.3. Usage Data
- Pages visited and time spent on our website
- Click-through rates and interaction patterns
- Referral sources and search terms used
- Date and time of visits
2.4. Affiliate Tracking Data
- Which eSIM providers you click through to
- Referral timestamps for commission tracking
- Conversion data (anonymized when possible)
3. Legal Basis for Processing
We process your personal data based on:
- Legitimate interests: To operate and improve our website, analyze usage patterns, and maintain our affiliate business model
- Consent: When you contact us, accept cookies, or subscribe to communications
- Legal compliance: When required by applicable laws and regulations
4. How We Collect Data
4.1. Directly
- When you contact us via email or contact forms
- When you interact with our website features
- When you provide feedback or reviews
4.2. Automatically
- Through cookies and similar tracking technologies
- Via analytics tools and website monitoring services
- Through affiliate tracking systems
5. How We Use Data
- To provide, operate, and improve our website and services
- To analyze website usage, performance, and user behavior
- To track affiliate referrals and calculate commissions
- To communicate with you when you contact us
- To comply with legal obligations and resolve disputes
- To prevent fraud and ensure website security
6. Cookies and Tracking
We use the following types of cookies:
6.1. Essential Cookies
Required for basic website functionality and security
6.2. Analytics Cookies
- Umami Analytics for privacy-friendly website performance analysis (cookieless)
- Heatmap tools to understand user interaction patterns
6.3. Affiliate Cookies
- Tracking codes to monitor referrals to eSIM providers
- Commission tracking for completed purchases
6.4. Preference Cookies
- To remember your settings and preferences
- To enhance your browsing experience
You can manage cookies through your browser settings or our cookie consent banner. Disabling certain cookies may limit website functionality.
7. Third-Party Services
We work with the following types of third parties:
7.1. Analytics Providers
- Umami Analytics for privacy-friendly website performance monitoring
- Other analytics tools for user behavior analysis
7.2. Affiliate Networks
- Tracking services for referral monitoring
- Commission management platforms
7.3. Infrastructure Providers
- Web hosting and content delivery services
- Security and backup services
7.4. Communication Tools
- Email services for customer support
- Contact form processing services
8. Third-Party Sharing
We may share data with:
- Service providers who help us operate our website
- Analytics providers for website improvement
- Affiliate networks for commission tracking
- Legal authorities when required by law
We do not sell your personal data to third parties.
9. Data Retention
We retain your personal data only as long as necessary:
- Contact inquiries: 3 years or until resolved
- Analytics data: As configured in Umami Analytics settings
- Affiliate tracking data: As required by tax and business records laws
- Technical logs: 12 months for security purposes
10. User Rights
Depending on your location, you may have rights to:
- Access your personal data we hold
- Correct inaccurate or incomplete data
- Delete your personal data (subject to legal requirements)
- Restrict processing of your data
- Data portability in machine-readable format
- Object to processing based on legitimate interests
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at [email protected].
11. Data Security
We implement reasonable security measures including:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication measures
- Secure hosting and backup procedures
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
12. International Transfers
Your data may be processed and stored in countries outside your own, including:
- European Union (our primary hosting region)
- United States (for certain analytics and affiliate services)
We ensure appropriate safeguards are in place, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Certification schemes where applicable
13. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our practices or services
- Legal or regulatory requirements
- Feedback from users or authorities
Changes will be posted on this page with an updated date. For significant changes, we may provide additional notice.
15. Contact Us
For questions, requests, or concerns regarding this Privacy Policy:
Email: [email protected]
Subject Line: Privacy Policy Inquiry
We will respond to your inquiry within 30 days of receipt.