Jetpac

5 / 5

·

I had an issue as I had ordered two eSims using the same email address, which caused an error in assigning the eSIMs and meant my daughter was unable to download her one. I emailed customer support and they rectified the situation immediately by... See more

4 / 5

·

My problem was resolved and i was assisted well. I suggest though that if troubleshooting communication is interrupted due to time difference or for whatever reason, the next time the customer comes back to continue, the flow should also continue... See more

5 / 5

·

I had troubles connecting to my esim and I had 2 unactive packs unused and still connected to a different pack that’s a different country. I messaged them on Whatsapp and the troubleshooting was fast and they helped me go through it. They’ve also... See more

5 / 5

·

Pavi was patient! we spent almost an hour together to solve the multiple issues! Pavi obviously knows what he is doing. He walked me through each click , taking away so much of the stress! He stayed until everything was fixed!! and this is what we... See more