Saily

3 / 5

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Bought plan for Vietnam. Worked out ok. Bought plan (e-sim) for Thailand befor arriving. Was not able to get online within the first hour after arrival. Everything looked ok on phone. Could not figure ouy what was wrong. WI-Fi in airport was crap so... 查看更多

5 / 5

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The live agent was really helpful, was able to diagnose the issue and resolve remotely via a chat box. Worked better than the AI agent support, so really enjoyed the human aspect of communicating with them. Live agent was Torin, he saved me twice... 查看更多

1 / 5

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completely useless. due to the many unnecessary restrictions placed on the app it is impossible to top up when the service expires. 1. it does not work with WIFI 2. the web site does not allow account access to top up 3. the so-called "support"... 查看更多

5 / 5

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I was traveling in China and my Wi-Fi kept failing to connect. The customer service staff" llona Drayton" were very patient, guiding me step-by-step through the process and successfully resolving the issue. I'm very grateful to the Saily team.