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Το μεγαλύτερο προσόν σε μία εταιρεία είναι η υποστήριξη μετά την πώληση. Η jetpack προσφέρει εξαιρετικές υπηρεσίες σε αυτόν τον τομέα. Το πρόβλημα ενεργοποίησης της e-sim που αγόρασα λύθηκε γρήγορα και αποτελεσματικά μέσα σε μόλις 5 λεπτά.
Great customer service! My phone was not compatible with eSIMs (so I can't comment on the data package), but it was very easy to reach out to customer service through whatsapp and a representative processed a refund without hassle within minutes.
I can highly recommend this app for travelers who want to use an e-sim. It works like a charm. I had one connection issue today, but after reaching out to the Customer Support, Randy was able to help me resolve my issue very easily. I will use this
I had some issues with the initial setup, I contacted them and they got back to me quickly and helped me get online. Thanks for your help Theresa