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Terrbible company.... I use their mobile broadboand which even though I have full 5G disconnects every hour and needs a device reboot but I ordered a watch and a phone. Phone turned up OK yet they refused to deliver the watch due to an apparent
I visited the O2 shop in Torquay while on holiday to do a simple SIM swap, and was shocked by the service. The sales rep, Alla, was quite rude and dismissive. Instead of helping properly, she actually told me I could go somewhere else if I wanted to
I just dumped my O2 business account with 5 numbers after 25 years as the service level has dropped to below diabolical. After calling "customer service" no less than 6 times and being kept on hold before giving up every time after 10 mins. I then
Recently changed from EE to O2. What a mistake that was! I'll be paying my way out of this contract ASAP. The coverage is terrible, virtually everywhere I've been over the last 2 months the signal has been virtually non-existent. This provider isn't