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The support is chat bot only which only tries to answer basic stupid questions. Registration form responds with the "please enter valid phone number" message even when my current mobile number is totally correct for my country. With this low service...

i bought a france esim from the app when i arrived to france it didn't work
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at [email protected]? We'll get you up and running.

Great! after you set the settings everything is ok.
Hi Juan J. C. Santamaria, Thank you so much for your kind review! We're glad you're enjoying Orbit Mobile. If there's ever anything we can help with, don't hesitate to reach out. Happy travels! 🌍

I had a simple issue that needed orbit action, I have been emailing , sent message, and whatsapp messages 8 hrs ago, no response. tried there chat line and thee system blocked my request, Unsatisfactory, and very frustrating.
Hi John, we're sorry to hear about your experience and understand how frustrating it must be to wait for assistance when you need support. Please email us at [email protected] with your details or send us a direct message with your email address or ticket number, and we'll look into this as a priority and work towards a resolution.
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