GlobaleSIM

5 / 5

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Was having really bad experience, and was almost going to do a chargeback as not matter what settings I adjusted, I couldn’t get my eSIM to connect. I got on the helpline chat through the GoobaleSIM app and John Roel really helped me out. Fixed the... Показать ещё

5 / 5

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The agents are very patient and helpful. They respond right away. The agent, John Roel, clearly outlined the steps. For the times that I was slow in executing the instructions, John tried to simplify. I finally understood and the result was a... Показать ещё

5 / 5

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I had a top-up issue for my esim that has happened before, and I'd like to have a new esim issued. I explained the issue and my past experiences with John Roel, he solved it swiftly and gave me a new QR code for activation. Highly appreciate the... Показать ещё

3 / 5

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I had problems activating 2 eSIMs, one with voice and one without. The first could have been prevented with better instructions. The second took a frustratingly long time resolve with multiple terminated chats in the App. Finally John Roel came to... Показать ещё