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I accidentally assigned pack to myself , instead of my family member. And I already had one. I was already thinking I had to buy a new package. Hannah was great, and resolved it instantly. She was with me online, until we successfully installed new
I bought an eSIM from Jetpac since I heard it was one of the best for roaming abroad. Unfortunately, after purchasing it, I realized my iPhone does not support eSIMs T_T. With the help of Nel on WhatsApp support, they processed my refund with no
My daughter went to Kenya on a school trip, i purchased the 10gb of data pack. Worked brilliantly in most locations so she was able to keep in contact with home. Once she run out she was also able to still keep in contact via whatsapp chat. She
Installed everything following instructions before I left home so was a bit annoyed that it wasn’t working and in-app chat didn’t work well. Once I got hold of someone on WhatsApp things progressed quickly and everything is sorted. If you do have