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Besides being a very good way to save money when using your phone overseas, Jetpac customer service is also brilliant. I had a query about a pack that hadn't transferred properly to my account (my fault) and it was sorted for me in less than 10...

The Problem: The eSIM provided speeds under 1 Mbps—making essential apps like WeChat and Alipay unusable—due to an ICCID mismatch between the provided QR code and my account. Support Failure: Jetpac support repeatedly gave canned responses, falsely...

Great price and coverage. Have used in Malaysia Japan Romania Bulgaria Turkey. Excellent customer service when glitches happen.

Terrible speeds in NZ. Typically saw around 0.5 Mbps making it difficult to accomplish even the simplest tasks like starting Google Maps navigation for a ten minute drive. Avoid Jetpac, consider paying the couple extra dollars for a local carrier's...
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